Posted 3 months ago

Head of Sub-Office


  • Organization: UNDP – United Nations Development Programme
  • Location: Goma
  • Grade: Level not specified – Level not specified
  • Occupational Groups:
    • Managerial positions
  • Closing Date: 2022-11-24


UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP Country Programme Document 2020-2024 aims at supporting the Government of the DRC in its efforts to eradicate extreme poverty in all its forms and to reduce inequalities and the vulnerability of the population. To this end, an integrated approach to three main priorities has been adopted: (1) promotion of governance: which aims to improve the legal and institutional environment necessary to strengthen the inclusion of target populations in decision-making and promote their well-being; (2) economic transformation: which aims to support the achievement of a structural transformation towards a sustainable and inclusive green economy using a human development approach; and (3) stabilization and resilience: which targets support to fragile and conflict-affected regions through a comprehensive and integrated package of support.

As part of its programmatic pillar on stabilization, conflict prevention and resilience, UNDP contributes to the ISSSS through a close collaboration with MONUSCO’s Stabilization Support Unit and by contributing to the ISSSS 2020-2024 strategy which focuses on the three Eastern provinces (North Kivu, South Kivu and Ituri) throughout the implementation of its Stabilization and Resilience offer. UNDP is also co-leading support the MONUSCO transition and in line with the Humanitarian, Development and Peace Nexus. To operationalize this contribution, a joint UN programme on Peace and Stabilization is under development, where UNDP, MONUSCO and other UN AFPs join forces in delivering peace and stabilization benefits to communities and reinforce the leadership and capacities of the governmental institutions throughout the MONUSCO transition.

In accordance with its programmatic approach to governance in the DRC as articulated in the CPD, UNDP efforts is founded on the premise that sound governance policies, institutions and practices are essential for sustainable and inclusive development. UNDP focuses on supporting democratic institutions, citizen participation, and decentralization by (i) creating conditions for increased national ownership of the electoral process; (ii) enhanced parliamentary strengthening and improved citizen engagement; (iii) increased decentralization and local development through the equitable participation of men and women in the decision-making and related processes, as well as strengthened capacity of decentralized territorial entities for a reasonably effective and efficient public service managementUNDP also strengthens justice, security, and rule of law through (i) the implementation of the justice reform national policy and the police reform action plan, as well as the fight against impunity of international crimes, especially within the framework of the drawdown of the United Nations Organization Stabilization Mission in the DR Congo (MONUSCO); (ii) the implementation of national strategies and plans against sexual and gender-based violence; and (iii) the improvement of the strategic, legal and institutional anti-corruption frameworks, in addition to the design and implementation of an effective national action plan.

In view of the high demands posed on UNDP in the DRC in critical programming areas, the CO needed to expand its presence throughout the country, especially in areas where post conflict transitional recovery, coordination and action are a priority. The expansion of UNDP presence in the various provinces is set against a background of difficult geographical access, logistics and communications challenges, security constraints, etc.

In 2020, to uphold the principle of leaving no one behind, UNDP in the DRC targeted the disadvantaged (poor, youth, women, displaced and/or returned populations, indigenous people, and people with disabilities) in the most fragile and conflict-affected regions especially the Grand Kasai, north-eastern and south-eastern regions, as well as the provinces affected by the Ebola outbreak.

In collaboration with the Government of the Democratic Republic of Congo (DRC), – UNDP DRC is implementing, the Local Development Programme of the 145 territories (PDL-145T) aimed at reducing spatial inequalities and transforming the conditions and living environments of Congolese populations living in rural territories hitherto poor. This national programme is consisting of 9 provinces with 54 territories. The overall cost of the PDL-145T part entrusted to UNDP is estimated at USD 610,690,541 (out of a total of USD 1.66 billion). As one of the implementing agencies of the PDL-145T, UNDP has established a dedicated Support Programme to cover the Programme under his responsibility.

The country office decided to undergo a review of its office structures through a comprehensive stream analysis, including for its local presences. This review exercise results in a rationalization of its local presences for more efficiency. Specific management arrangements are also established to provide oversight of results and financial accountability at all levels of implementation of its program including in local presences. The Goma Sub-office supervises, coordinates, and leads UNDP works in the East provinces of North and South Kivu and Ituri, including Tshopo, Bas Uele and Haut Uele, thus, its plays a key representational role for UNDP and providing operational support to several project offices based in the East.


Under the overall guidance of the Resident Representative, and direct supervision of DRRs, the Head of Office oversees the day-to-day Programme and Operations activities at the sub office level.  The main role is to lead office management, ensure consistent services delivery and provide analysis of administrative service requirements to support programme delivery.

The Head of Sub Office leads and manage the Goma Sub office and supervises the UNDP Local Presences of South Kivu and Ituri. He/she leads and guides Team and fosters collaboration within the team, with programme and operations staff and with other UN Agencies and a client-oriented approach. He/She works in close collaboration with programme and project teams in the CO, operations staff in other UN Agencies, UNDP HQs staff and Government officials to successfully deliver services.

Key duties and accountabilities include:

Ensure Direction and coordination of Sub-Office administrative areas, coordination of financial operations, procurement and logistical service, Information and communication management and supervision of the teams focusing on achievement of the following results:

  • Under the guidance of DRR/Operations, Full compliance of operations with UN/UNDP rules, regulations and policies, implementation of corporate operational strategies.
  • Establishment of collaboration arrangements with potential partners.
  • Analysis of administrative service requirements to support programme delivery.
  • Ensures effective coordination of financial operations at the Sub office level.
  • Ensures coordination of efficient procurement and logistical services, proper management of UNDP assets, facilities and logistical services at the Sub office level.
  • Ensures forward-looking information and communication management at the Sub office level.
  • Ensures the smooth running of Sub Office including good management and supervision of staff, finance and administrative matters in accordance with relevant UNDP rules and procedures.
  • Is accountable for the appropriate use and management of resources attributed to the sub-Office and to the portfolio of the geographic area.
  • Promotes teamwork, collaboration and synergies within his office among the project teams in his/her area of supervision and the programme units at the Country Office level.
  • Ensures timely and regular reporting.

Ensure Representation and Coordination focusing on achievement of the following results:

  • Under guidance of the Resident Representative, represents UNDP in the geographic area and provides the orientation of the UNDP at local level and supervises all activities of the sub-office.
  • Provides strong coordination support to UN Agencies, Non-Governmental Organizations (NGOs) and national authorities through the establishment of a wider consultation process and appropriate fora to enhance coordination between humanitarian and transition-to-development partners, thus strengthening the links between relief, early recovery and development activities.
  • Ensures proper coordination and inputs to the IMPP (Integrated Mission Planning Process) process.
  • Responsible for the coordination and of programmes and projects
  • Provides support to overall resource mobilization efforts of the Country office in close coordination with the Programme Units at the CO level.

Ensures provision of top quality and strategic advisory services, policy support, programme development Strategic Analysis, Planning and Advice focusing on achievement of the following results:

  • Under the guidance of DRR/Programme and in close collaboration with the relevant Programme units at the Country Office level, is responsible for the implementation of the CO strategic direction and oversight and quality control of programme
  • Advises the Country Office, national counterparts and other aid partners on policies and strategies to adequately respond to transitional recovery and development challenges and needs.
  • Ensures identification and promotion of joint programming and planning opportunities.
  • Coordinates with MONUSCO and UN Agencies at local level.
  • Based on monitoring and evaluation of the recovery and development situation, provides programmatic responses to the deficits in this area.
  • Promotes identification and synthesis of best practices and lessons learned for organizational sharing and learning.

Ensure Programme Oversight, Quality Control and Assurance focusing on achievement of the following results:

  • Under the guidance of DRR/Programme, ensures proper implementation of programmes based on continuous monitoring and analysis of (a) the most critical recovery and development needs, response capacities, access situation, operational environment and applicable security issues and (b) implementation progress of the programmes in his/her geographic area.
  • Leads the UNDP programme and facilitates attainment of expected results in his/her geographic area in close collaboration with the DRR/Programme;
  • Ensures effective application of RBM tools, monitors field office and project unit work plans, programme effectiveness and achievement of results.
  • Ensures the integrity of financial systems, review of budget requirements and the consistent application or rules and regulations.
  • Performs any other related task assigned by the supervisor.

Ensure facilitation of knowledge building and sharing in the Country Office focusing on achievement of the following results:

  • Synthesis of lessons learned and best practices
  • Sound contributions to knowledge networks and communities of practice.

Supervisory/Managerial Responsibilities:  

  • The position directly supervises a diverse team of international and national staff comprised of both the different project managers attached to the unit and the unit management team. S/he ensures smooth collaboration with all members of the CO senior management and operations leads.


Core Competencies:

  • Achieve Results: LEVEL 4: Prioritize team workflow, mobilize resources, drive scalable results/strategic impact
  • Think Innovatively: LEVEL 4: Easily navigate complexity, encourage/enable radical innovation, has foresight
  • Learn Continuously: LEVEL 4: Create systems and processes that enable learning and development for all
  • Adapt with Agility: LEVEL 4: Proactively initiate/lead organizational change, champion new systems/processes
  • Act with Determination: LEVEL 4: Able to make difficult decisions in challenging situations, inspire confidence
  • Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration
  • Enable Diversity and Inclusion: LEVEL 4: Create ethical culture, identify/address barriers to inclusion

People Management Competencies:

  • UNDP People Management Competencies can be found in the dedicated site.

Cross-Functional & Technical competencies:

Business development: UNDP Representation

  • Ability to represent UNDP and productively share UNDP knowledge and activities; advocate for UNDP, its values, mission, and work with various constituencies

Business direction and strategy: Strategic Thinking

  • Ability to develop effective strategies and prioritized plans in line with UNDP’s objectives, based on the systemic analysis of challenges, potential risks and opportunities; linking the vision to reality on the ground, and creating tangible solutions Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight in order to model what future developments and possible ways forward look like for UNDP

Business management: Results-based Management

  • Ability to manage programmes and projects with a focus at improved performance and demonstrable results

Business management: Portfolio management

  • Ability to select, prioritize and control the organization’s programmes and projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimizing return on investment

Partnership Management: Relationship Management

  • Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding

Partnership Management: Resource Mobilization

  • Ability to identify funding sources, match funding needs (programmes/projects/initiatives) with funding opportunities, and establish a plan to meet funding requirements

People strategy and planning: Workforce planning

  • Knowledge of theories, mechanisms and tools to analyze the current workforce, determine future workforce needs, as they align to the needs of the business, identify the gap between the present capabilities in the workforce and the organization’s needs, and design and implement talent acquisition and development solutions so that an organization can have the required capacity to accomplish its mission, goals, and strategic plan.



  • Master’s Degree, preferably in political or social science, international studies, public administration, economics or other related fields.

Experience, Knowledge, and Skills:


  • Minimum 10 years of progressively responsible professional experience in recovery and development affairs, crisis response and prevention, recovery and development, or other related area.
  • Experience in international organization and familiarity with UNDP management system is highly desirable
  • Knowledge of and exposure to a wide range of humanitarian assistance, emergency relief, human rights and development-related issues.
  • Analytical capacity, including the ability to analyze and articulate recovery and development dimensions and related issues that require a coordinated UN response.
  • Good knowledge of the country and region of assignment, including the political, economic and social dimensions. Ability to work under extreme pressure in a highly stressful environment.
  • Knowledge of institutional mandates, policies and guidelines pertaining to recovery and development issues and sound knowledge of the institutions of the UN system.
  • Experience in the usage of computers and office software packages (MS Word, Excel, etc).

Language Requirement:

  • Proficiency in oral and written French is essential.
  • Good knowledge of oral and written English is a requirement.


Please note that continuance of appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.

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Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

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