Health Manager, UN Clinic Physician

UN field personnel are exposed to various health and security hazards that may result in disease; psychological trauma and life threatening injuries. Dedicated, effective primary health, occupational health and emergency medical services may mitigate negative outcomes of trauma, injuries and health complications providing better chances for saving lives as well as for faster and better recovery.

The Health Manager, UN Clinic Physician, is part of the UN common services of the UN country team in (duty station) and administered by UNDP.

The Health Manager, UN Clinic Physician will attend to the UN Clinic on a full time basis and provide medical services to staff members and their dependents. In addition, he/she will facilitate for medical evacuations and cooperate with headquarter offices on all related matters. The Health Manager, UN Clinic Physician is responsible for the day to day running of the UN Clinic and he/she manages the UN Clinic staff and physical assets (equipment and inventories), ensures consistent delivery of high quality medical services to the UNCT. The Health Manager, UN Physician will also be responsible for medical examinations of staff, a responsibility he/she will share with other designated UN Physicians. (The UN Clinics operate, with regard to technical matters only, under the general supervision of the UN Medical Director and with and with UNDP on regards of all administrative matters)

Under the overall supervision of the UN Resident Coordinator, through the Local Management Committee of the UN Clinic and UNDP, with regards to all administrative matters and the general supervision of the UN Medical Director with regards to technical matters, the Health Manager, UN Clinic Physician, will provide clinical services including medical consultations and emergency care, and supervise the work of the medical staff (including nurses, lab technician and pharmacist). The incumbent will promote proactive occupational health policies and best practices and procedures in the medical services in conjunction with Administration. This will include outreach to staff and dependents in the areas of preventative health. The Clinic doctor is expected to take part in the HIV work in the UN work place as outlined in UN Cares and UN Plus.  S/he is part of the emergency response team and will as such work closely with DSS in implementing case-vac and mass casualty response

• Clinic Management
• Medical Administrative
• Supervisory
• Advisory, liaison and representation

• Oversees the delivery of high-quality occupational health services in the UN workplace, including employment clearances, travel medicine services and travel clearances
• Oversees the provision of workplace clinical services including first aid and emergency care, access to UN programmes such as PEP kits, and effective referral to local healthcare services.
• Oversees clinical practice in relation to in-person occupational health clinical reviews and examinations.
• Develops and oversees the delivery of occupational health and safety programs including workplace and home ergonomics programs and workplace safety and health risk assessments.
• Oversees and provides specialist guidance on workplace(reasonable) accommodation requests with a medical component in line with UN policies
• Oversees the delivery if effective workplace or general health promotion programs
• Develops, exercises, and provides a local emergency response / mass casualty capability integrated with local security plans.
• Advises on other aspects of health including public health relevant to the duty station, through liaison with host state/host nation health authorities.
• Ensures quality in services including the implementation of quality control mechanisms and procedures, the use of published UN clinical guidelines, and adherence to patient safety and adverse event reporting requirements.

Medical Administration: 

• Oversees the provision of recommendations or determinations related to medical entitlements
• Oversees the completion of sick leave, including where required liaison with individual staff members and their healthcare providers to ensure effective sick leave management
• Oversees the development and implementation of return-to-work programs
• Monitors sick leave usage in conjunction with human resources staff and prepares and finalizes disability summaries and reports for the Medical Director and UNJSPF
• Oversees medical evacuation and repatriation services where required
• Oversees the provision of advisory services to the Geneva based office of the ABCC.
• Undertakes mediation and informal dispute resolution related to medical entitlements, and where required represents the medical service in formal dispute resolution bodies such as medical boards or the UN Dispute Tribunal.

Supervisory:

• Supervise, distribute work to the nurse (s) and other staff of the United Nations Clinic; Manages the work and results of all staff working in the medical service, including where appropriate occupational safety staff or remote staff supervised by the medical service
• Ensures medical confidentiality and release of medical records/information is in accordance with UN policies and requirements.
• Manages access to the EarthMed medical record system
• Undertakes annual planning,
• Undertakes the planning and preparation of budgets and prepares reports on budget performance and results
• Ensures the development, generation and reporting of relevant key performance indicators documenting health support performance including responses to audit requests on health performance.

• Ensures timely recruiting and training of all new staff, and effective performance management.
• Ensures effective continuous professional development of staff and their career management.
•  Ensures compliance of UN healthcare facilities with Healthcare Quality and
• Patient Safety (HQPS) standards
• Ensures appropriate training programs are implemented in order to maintain and develop the medical capabilities (e.g., HQPS standards, Root Cause Analyses trainings etc.).

Advisory, liaison and representation:

• Undertakes regular coordination with the Office of the Director, DHMOSH UNHQ, contributes to the development of UN healthcare policy, and ensures alignment of policy and practice in UN health care services.
• Represents the medical service at events and meetings with other UN entities and in national and international fora.
• Oversees workplace health and medical service communication products, and liaison/outreach with external actors.
• Briefs and advises senior management on all healthcare matters relevant to the workplace, including health policies, business continuity, enterprise risk management, and representation at crisis response and related bodies.
• Represents the medical service on health and medical entitlements matters before the UN judicial system and UN investigative bodies.
• Ensures effective occupational health representation at the local occupational health and safety committee.

• Achieve Results: LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact
• Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems
• Learn Continuously: LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences
• Adapt with Agility: LEVEL 3: Proactively initiate and champion change, manage multiple competing demands
• Act with Determination: LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results
• Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration
• Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity

Cross-Functional & Technical competencies

• Business Direction & Strategy – Strategic Thinking: Ability to develop effective strategies and prioritize plans in line with UNDP’s objectives, based on the systemic analysis of challenges, potential risks and opportunities, linking the vision to reality on the ground, and creating tangible solutions.
• Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight in order to model what future developments and possible ways forward look like for UNDP.
• Business Direction & Strategy – Business Acumen: Ability to understand and deal with a business situation in a manner that is likely to lead to a good outcome
• Knowledge and understanding of the operational frameworks in the organization and ability to make good judgments and quick decisions within such frameworks.
• Business Direction & Strategy – Effective Decision Making: Ability to take decisions in a timely and efficient manner in line with one’s authority, area of expertise and resources.
• Business Management – Communication: Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
• Ability to manage communications internally and externally, through media, social media and other appropriate channels.

Required Skills and Experience

• Doctorate (MD) or equivalent in medicine, including residency/internship in one of the medical specialties, preferably occupational medicine. Further certification in internal medicine or general practice is desirable

• A minimum of five (5) years of progressively responsible clinical experience in one of the areas of medicine, including at least 2 years in the Occupational Health field, are required.
• Two years of managerial experience in the medical field including budgeting, supervisory responsibilities and resource management are desirable.
• Experience in an International Organizations with field deployments desirable.
• Experience in travel medicine related to Occupational Health is desirable.
• Experience with team and/or project management is desirable.

Language:

• Fluency in English and French in both languages is required. Knowledge of another UN official language is desirable

Please note that continuance of appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.