Home and Shared Drives

• All user data is fully backed up every Friday and Saturday night.
• All user data is incrementally backed up Monday through Thursday nights. Incremental backups grab any file that has been added or changed since the last full backup.
• Backup tapes are kept for six weeks. A new set of backup tapes is loaded weekly. One set of tapes is stored off site for one week during its six-week cycle.
• The oldest backup data available for restoration is six weeks old.
• Data is recovered upon request to ITS. Normal turn around for a restore request is one business day.

Web and Databases

• Backed up data includes but is not limited to: Web space (live, test and staging) and all databases.
• All data is fully backed up weekly on Friday and Saturday.
• All data is incrementally backed up Monday through Thursday evenings. Incremental backups grab any file that has been added or changed since the last full backup.
• Backup tapes are kept for six weeks. A new set of backup tapes is loaded weekly. One set of tapes is stored off site for one week during its six-week cycle.
• The oldest backup data available for restoration is six weeks old.
• Databases are also archived to tape once a month and the archives are retained for two years.
• Data is recovered upon request to ITS. Normal turn around time to start a restore is one business day. The amount of time it takes to restore the data is dependent of the size of the data being restored. Very large restores could take several days.
• ITS will work with users and departments on creating data archive tapes on a case-by-case basis. These tapes would be separate from the normal tape rotation process and kept for 2 years.

Network Space

Please note that neither your personal home drive nor any shared drives should be used to store personal pictures (.jpeg, .png, bmp, tiff), audio (.avi), or music files. These personal files greatly increase the costs of our backups and slow down the daily and weekend backup process. To preserve space on the network and to ensure the backup process continues to remain seamless, please delete any non-HLS specific files. We regularly scan our servers for audio, video, and music files. If you have personal files, you may be contacted and asked to remove them from the HLS network