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ICT SUPPORT HANDBOOK FOR NON-PROFIT ORGANISATION
This handbook provides guidelines and best practices for ICT support in a non-profit organisation. It covers the following topics:
– ICT support roles and responsibilities
– ICT support processes and procedures
– ICT support tools and resources
– ICT support policies and standards
– ICT support training and development
The handbook aims to help ICT support staff deliver efficient, effective and consistent services to the organisation’s staff, partners and beneficiaries. It also aims to promote a culture of collaboration, learning and innovation among ICT support staff and other stakeholders.
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Author: Editor
Views: 243