Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian network, with 191-member National Red Cross and Red Crescent Societies. IFRC uses the Triple R – response, resilience and respect – to deliver on Strategy 2030. IFRC responds to disasters and crises, ensuring timely, coordinated and locally led humanitarian action. IFRC supports its members in building community resilience in the areas of climate and environment, health and wellbeing, and migration and displacement. IFRC promotes respect for our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality, including in our work on values, power and inclusion. The IFRC focuses throughout on our core mandate – our raison d’être – of strategic and operational coordination, humanitarian diplomacy, National Society development, and accountability.

IFRC is led by its Secretary General and has its Headquarters in Geneva and five regional offices in Africa (Nairobi); the Americas (Panama); Asia Pacific (Kuala Lumpur); Europe (Budapest); and MENA (Beirut) as well as representation offices, service centres and delegations across the globe.

The IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

The Democratic Republic of the Congo (DRC) is responding to an outbreak of Bundibugyo virus disease (BVD), a form of Ebola virus disease, in a complex operating environment characterised by population movement, insecurity, constraints on access to health services and significant risks of continued transmission and geographic spread. The absence of an approved vaccine or specific targeted treatment for the Bundibugyo strain reinforces the importance of early detection, effective infection prevention and control, appropriate clinical and supportive care, safe and dignified burials, and trusted community-based action.

IFRC is supporting the DRC Red Cross to deliver a locally led, community-centred response aligned with national outbreak priorities and coordinated with the Ministry of Health and key technical and humanitarian partners. The response brings together community-based surveillance, risk communication and community engagement, safe and dignified burials, infection prevention and control and WASH, mental health and psychosocial support, clinical care and continuity of essential health services. Through its extensive volunteer and community networks, the DRC Red Cross plays a critical role in strengthening community trust, supporting early detection and referral, promoting protective behaviours and helping communities access timely and appropriate services.

Alongside immediate outbreak control, IFRC’s support seeks to strengthen the capacity, systems and operational readiness of the DRC Red Cross and reinforce its auxiliary role to public authorities. The response therefore combines technical and operational support, coordination, surge capacity, resource mobilisation and institutional strengthening, while continuously adapting priorities and interventions to the evolving epidemiological, operational and community context. This approach aims not only to contribute to interrupting transmission and reducing the humanitarian impact of BVD, but also to leave stronger National Society and community capacities for future epidemics and health emergencies.

UNICEF: Readvertisement: Senior Finance Associate (G-7), FT, #084040, Kinshasa, Dem. Rep. of Congo

Job Purpose

The Information Management Assistant, will  supports the IFRC Field Coordinator for and the DRC Red Cross in collecting, managing, analysing and presenting timely, reliable operational information for the Bundibugyo virus disease (BVD) response. The role helps translate field data into practical information products that support response planning, coordination, monitoring and evidence-informed decision-making, including the identification of trends, coverage gaps and operational priorities.

Job Duties and Responsibilities

Data collection, management and quality assurance

• Support DRC Red Cross and IFRC sector teams to collect and submit operational data using agreed tools, indicator definitions, geographic references and reporting schedules.
• Assist in developing, testing and updating standardised data collection forms and reporting templates, including mobile tools suitable for field conditions and limited connectivity.
• Compile, enter, clean and maintain response datasets, checking completeness, consistency, timeliness and potential duplication; follow up discrepancies with the relevant data focal points.
• Maintain organised datasets and supporting documentation, including data sources, reporting periods, indicator definitions and version histories, to ensure information is traceable and usable by authorised colleagues.
• Provide routine user support for agreed platforms, including KoboToolbox, Red Rose and the IFRC GO platform, as applicable; document and escalate issues requiring specialist support.

Operational analysis, reporting and visualisation

• Prepare routine summaries of response activities, geographic coverage, progress against agreed targets and emerging gaps, with interpretation reviewed by the relevant sector leads.
• Maintain and update dashboards, charts and infographics using validated inputs, clearly identifying data sources, reporting periods and significant limitations.
• Maintain agreed geographic datasets and prepare maps showing operational presence, activity coverage and priority locations using consistent geographic names and codes.
• Provide checked data, tables, maps and visual products for operational briefings, situation reports and other agreed reporting requirements.
• Flag significant changes, reporting gaps and inconsistencies to the Field Coordinator and relevant technical colleagues for review and follow-up.

Coordination and responsible information sharing

• Liaise with National Society focal points, sector leads and relevant IFRC information management and reporting colleagues to consolidate inputs and support consistent reporting.
• Support the use of common tools and definitions across response sectors, reducing duplicate data requests and unnecessary reporting burdens on field teams.
• Handle personal, health-related and other sensitive information in accordance with applicable IFRC procedures and agreed protocols, including secure storage, restricted access and appropriate aggregation or anonymisation.
• Share information only through authorized channels and obtain the required technical validation and clearance before external dissemination.

Field support and National Society capacity strengthening

• Provide practical onboarding, coaching and refresher support to DRC Red Cross staff, volunteers and data focal points on data collection, quality checks, agreed tools and reporting procedures.
• Assist in preparing concise guidance, training materials and troubleshooting resources adapted to users’ needs and field conditions.
• Undertake field visits and short-notice deployments as required and authorised, subject to security clearance and applicable health and safety procedures, to support data collection, assessments and reporting.
• Document tools, workflows and outstanding issues, and support their handover to designated National Society and IFRC colleagues to maintain continuity.

Education

• A relevant University Degree e.g. BA, BSc, LLB

Experience

Required

• Working experience in a humanitarian organisation
• In-country contextual understanding and operational experience
• Ability to use, test and deploy MDC (Mobile Data Collection) systems I.E. KOBO, ODK
• Experience with GIS technologies and Web app development

Preferred

• First-hand experience with IFRC Information Management Unit
• Training and Capacity Building experience

Knowledge, Skills and Languages

 Required

• Good communication and analytical skills
• Ability to influence and adapt to changing demands
• Ability to work in a multi-cultural environment
• Good stress management skills
• Report writing and communications
• Good command of spoken and written French and English

Preffered 

• Web programming (JavaScript, UX and UI design, HTML)

Competencies, Values and Comments

Values: Respect for diversity; Integrity; Professionalism; Accountability

Core Competencies: Communication; Collaboration and Teamwork; Judgement and Decision Making; National Society and Customer Relations;